‹
Privacy Policy
✉
Updated July 2026

Privacy built around trust.

This policy explains how BuzzMate collects, uses, stores, protects and shares information when you use our social travel and chatting app.

🔒 Secure Handling 👁 Clear Disclosure 👤 User Control

App Operator

Official privacy contact details

App Name
BuzzMate
App Owner
Pankaj Zaroo
Developer / Technical Contact
Abhishek Bhardwaj
Country
India
Privacy Contact Email
Supportbuzzmate@gmail.com
01

Introduction

BuzzMate is a social travel and chatting app that helps users connect with people travelling on the same train or similar route. This Privacy Policy applies to all users who create an account, browse profiles, chat, follow users, upload posts, interact with content, use notifications or use travel-related features inside BuzzMate.

By using BuzzMate, you agree to the collection and use of information as described in this Privacy Policy.

02

Information We Collect

We may collect information that you provide directly, information created when you use the app and technical information needed to run app features properly.

👤

Profile Information

Name, username, profile photo, gender, date of birth, bio and other profile details you choose to add.

✉️

Account Information

Email address, login details, user ID and authentication information required to create and manage your account.

📍

Location Information

Approximate and precise location may be used for nearby users, travel discovery, route matching and safety-related app functionality.

🚆

Journey Information

Train number, source station, destination station, journey date, route or other travel details added by you.

📷

Camera, Photos and Videos

Photos or videos you capture or choose from your device for profile photos, posts, chat media or other app features.

🎙️

Audio Information

Voice notes or audio recordings when you use microphone-based features such as voice messages.

📱

Screen Sharing Information

When you choose to use screen sharing, BuzzMate may temporarily access and display your screen content during the active screen sharing session. Screen sharing starts only after your permission.

📡

Foreground Service Information

BuzzMate may use foreground service functionality to keep active features such as screen sharing, real-time communication, calls, uploads or media-related sessions running properly while they are in use.

💬

Messages and Social Content

Chats, posts, comments, likes, replies, follow requests, reports, blocks and other content you send or share in the app.

📲

Device and App Data

Device information, app version, notification token, device identifiers, diagnostics, crash logs and technical data used to improve performance and security.

03

App Permissions We Use

BuzzMate requests permissions only to support app features. Permission access depends on your device settings and your choices.

✓Location permission is used for nearby users, route discovery and travel-related matching features.
✓Camera permission is used to capture photos or videos for profile, posts or chat media.
✓Photos and media permission is used when you select images or media from your device.
✓Microphone permission is used for voice messages, audio recording features or real-time communication features.
✓Screen sharing / media projection permission is used only when you choose to start a screen sharing session. Your screen may be visible to the other user during the active session.
✓Foreground service permission is used to keep active features such as screen sharing, calls, uploads, media sharing or real-time communication running reliably.
✓Vibration permission is used for notification alerts, calls, chats or important app alerts.
✓Notification permission is used to send alerts for chats, follow requests, likes, comments, replies, posts and important app updates.
✓Internet permission is used to connect BuzzMate with online services and deliver app features.
04

How We Use Your Information

We use your information to provide, maintain, improve and protect BuzzMate.

✓Create and manage your BuzzMate account.
✓Show your profile and content according to app features.
✓Help users discover matching travellers, nearby profiles or route-based connections.
✓Enable chat, media sharing, follow requests, posts, likes, comments, reports and notifications.
✓Enable screen sharing, active foreground sessions and real-time communication features when started by the user.
✓Send important app notifications and safety-related alerts.
✓Improve app safety, prevent abuse, detect fake accounts and review reports.
✓Fix bugs, improve performance and develop new features.
05

Location and Travel Data

BuzzMate may use location and journey details to provide features such as nearby users, same train discovery, route matching and travel-related connections.

You should only add correct journey details. Do not share sensitive personal information such as home address, OTP, passwords, bank details, private documents or private photos with unknown users.

06

Chats, Posts and Public Content

Content you share through BuzzMate may be visible depending on the feature. For example, your profile, posts, comments, likes, follow activity and public interactions may be visible to other users according to app design.

Chat messages and media are used to provide messaging features between users. You are responsible for the messages and content you send. Do not send abusive, illegal, harmful, private or unsafe content.

07

Reports, Blocking and Safety

If you report a user, block a user or submit a safety complaint, BuzzMate may store related information to review the issue and take action.

✓Reports may include user IDs, reason, message details, screenshots or related content.
✓Blocked user data may be stored to prevent unwanted interaction.
✓Accounts violating safety rules may be restricted, suspended or permanently banned.
✓Repeated valid reports may lead to permanent account action based on severity.
08

Notifications

BuzzMate may use notification tokens to send push notifications for chats, follow requests, likes, comments, replies, posts, safety alerts and important app updates.

You can control notification permission from your device settings.

09

Service Providers and Backend Services

BuzzMate uses trusted cloud, backend, database, storage, authentication, notification, diagnostics and performance service providers to operate app features securely.

We do not publicly disclose backend configuration, project IDs, database URLs, storage bucket paths, security rules, API keys or internal server details in this Privacy Policy.

These service providers may process limited data only as needed to provide app functionality, security, storage, notifications and performance monitoring.

10

Third-Party Links and Railway Services

BuzzMate may provide access or navigation to railway-related websites or third-party services such as booking, PNR status, train status, train location or similar travel services.

BuzzMate does not control third-party websites, bookings, payments, cancellations, refunds, railway schedules, railway services or external platform privacy practices. When you open a third-party service, their own terms and privacy policy apply.

11

Data Sharing

BuzzMate does not sell your personal information. We may share limited data only when required to provide app features, protect users, comply with law or operate trusted technical services.

✓With other users, according to profile, chat, post, follow and travel discovery features.
✓With service providers who help run app features securely.
✓When required by law, legal process, safety investigation or government request.
✓To prevent fraud, abuse, harassment, spam, security issues or illegal activity.
12

Data Storage and Security

We use reasonable technical and organizational measures to protect user data. However, no online platform, app or internet-based service can guarantee 100% security.

Users should keep their login details safe, avoid sharing sensitive personal information and immediately report any suspicious activity or account misuse.

13

Data Retention

BuzzMate may keep your information for as long as your account is active or as needed to provide app features, resolve disputes, enforce rules, prevent abuse or comply with legal requirements.

Some data such as reports, ban records, safety logs, abuse-related records, fraud prevention records or legal records may be retained for longer to protect the platform and users.

14

Your Choices and Controls

You may control or update some of your information inside the app or through your device settings.

✓You can edit your profile information.
✓You can delete or update posts where app features allow it.
✓You can block or report users.
✓You can manage camera, microphone, location, media, screen sharing and notification permissions from your device settings.
✓You can contact support for privacy-related requests.
15

Children’s Privacy

BuzzMate is not intended for children below the minimum age required by applicable law. Users should not create an account if they are not legally allowed to use social or communication apps in their region.

If we find that an underage user has created an account, we may restrict or remove that account.

16

Account Deletion and Data Requests

If you want to delete your account or request removal of your data, you can contact BuzzMate support using the email below.

Some information may still be retained if required for safety, legal compliance, fraud prevention, dispute resolution, abuse prevention or enforcement of app rules.

17

Changes to This Privacy Policy

BuzzMate may update this Privacy Policy from time to time. If we make changes, we may update the “Last updated” date. Continued use of the app means you accept the updated Privacy Policy.

✉

Need privacy help?

For privacy questions, account concerns, data requests or safety issues, contact BuzzMate support.